Come support the state of Iowa by assisting customers who have health conditions that may impact their ability to drive a vehicle. The Iowa Department of Transportation Motor Vehicle Division has an exciting opportunity for a paid, full-time or part-time internship in the Driver Fitness program to help evaluate and resolves situations when a health condition impacts a driver.
You will gain first-hand experience in understanding how medical conditions impact everyday lives for individuals. You will assist customers to navigate the different requirements, examinations and medical records and documentation that may be needed to support full or restricted driving privileges, or to assist customers when a condition does not allow them to drive. The intern will be supported by full-time staff and managers as well as other customer service staff.
Please view this brochure for background on how medical conditions impact driving privileges: https://iowadot.gov/mvd/driverslicense/Driver%20Fitness_WEB.pdf.
We are seeking an intern with these talents:
- Effective written communication skills for both e-mail and formal letters
- Ability to communicate verbally with customers / patients (usually by phone) to provide instructions or resolve issues
- Familiarity in Microsoft Office programs
- Willingness and aptitude to be trained in the Driver/Motor Vehicle IT systems
- Organizational, multi-tasking and problem-solving skills
- Focus on the needs of customers / patients
Required qualifications:
- Enrolled in an undergraduate or graduate level program (see below for suggested programs)
- Full or part-time student in good academic standing
- Selected candidate will be subject to a criminal background check as the position requires handling of confidential information
- Selected candidate must be legally able to accept employment in the United States for the duration of the internship
Suggested graduate degree programs; other related programs may be accepted:
- Health Information and Analytics
- Medicine
- Nursing
- Occupational and Environmental Health
- Occupational Therapy
- Ophthalmology
- Osteopathic Medicine
- Physical Therapy
- Physician Assistant
- Public Health
Schedule, timeline and pay:
- Position is targeted for the summer of 2023, approximately mid-May through late August
- Full time hours would be up to 40 hours weekly
- Part time hours would be a minimum of 16 hours weekly
- The position will work from the Iowa DOT Motor Vehicle Division office in Ankeny.
- Partial remote work may be allowed after training
- Limited in-state travel for training or outreach activities may occur with expenses reimbursed
Pay: $15.98 per hour
Hiring manager: Julie Johnson, Julie.johnson@iowadot.us
Application Deadline: March 31, 2023
